Support Center
How Can We Help You?
Frequently Asked Questions (FAQs)
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Need assistance? Fill out the form below, and our support team will respond you within 24 hours.
How It Works
TradingView is the platform where we share our market insights.
Sign up for a free account here. TradingView’s Basic plan is free, and our tools are compatible with all plans. (If you already have a TradingView account, proceed to Step 2.)
Select from Starter, Premium, or Ultimate subscription options.
Each subscription grants full access to our comprehensive trading suite, including all premium features. Once you’ve subscribed, you’ll receive an email with clear instructions to link our pro indicators to your TradingView account.
After linking your accounts, wait for 15 minutes, then head to the TradingView charting page. Click on “Indicators” at the top (or the f(x) icon within the (+) symbol on mobile) to locate our tools under “Invite-Only Scripts.”
If you face any issues, our dedicated 24×7 support team is always here to assist you.
FAQ
For a detailed understanding of each tool, we recommend going through our official Indicator documentation. This combination of Descriptions and videos offer comprehensive explanations of how each tool operates and its practical application. Access our Documentation page easily under the indicators tab on our website.. We trust that these tutorials will enhance your comprehension of our tools
Once you subscribe to any of our plans, you’ll receive an email with a link to your Connect Page. This page allows you to link your TradingView account, granting you immediate access to our tools on TradingView. If you haven’t received the email or need assistance, feel free to reach out to us for support.
Our tools are designed to work seamlessly across multiple markets, including the global stock market, as well as other assets available on TradingView. Whether you’re trading stocks, forex, cryptocurrencies, or commodities, our tools provide the versatility to enhance your trading experience, no matter the market.
Currently, we do not provide a trial period for our tools. We recognize that learning and evaluating new tools can be a process that takes time, and a brief trial period may not suffice for this purpose. We are confident in the substantial value our tools offer to our members and want them to fully explore their potential without constraints of a limited trial. Nonetheless, we are committed to offering exceptional customer support and educational materials to assist our members in making well-informed decisions about our products
You can easily update your subscription or change your plan by visiting your account page. Simply log into your account and select the “Upgrade Plan” option. If you need assistance, our customer support team is always available to guide you through the process.
No trading tool can guarantee success on every trade. While our indicators provide powerful insights and automated alerts, trading inherently involves risks. No tool, algorithm, or method can predict the market with complete certainty. Past performance is not indicative of future results, and we encourage you to combine our tools with sound trading principles and risk management strategies.
MasterTrade tools are compatible with all markets available on TradingView, including stocks, cryptocurrencies, forex, futures, and commodities. Whether you’re scalping, swing trading, or investing, our versatile suite of indicators is designed to help you succeed across various financial markets.
Yes! When you subscribe, you’ll receive free access to all new indicator releases, ensuring that your trading toolkit is always up-to-date with the latest features—without any extra cost.
Absolutely! Our indicators are highly customizable to suit your individual trading needs. Whether you want to adjust alert conditions, tweak levels, or create personalized strategies, our tools give you the flexibility to design setups that align with your unique approach. If you need assistance in customizing your indicators, our support team is here to help.
